- All Training Cancellations (aside from Classes) are accepted via email with confirmation to the Office at any time up to 72 hrs prior to your appointment date.
- 121 Training Cancellations (aside from Classes) made via email to the Office 24-72 hrs prior to appointment = 50% charge if slot cannot be refilled
- 121 Training Cancellations (aside from Classes) made with less than 24hrs notice = full amount being due
- Training Classes require minimum 24hrs notice to your Trainer or the Office if you are unable to attend.
**We keep each class total number of attendees low to help you & your dogs learning so please help us to fill the space if you’re unable to attend 😃 **
- Cancellations are accepted via email & confirmation at any time up to 72 hrs prior to your reservation start date (excluding Xmas & New Year) without penalty
- Cancellations made via email 24-72 hrs prior to appointment = 50% charge
- Cancellations made with less than 24hrs notice to appointment = full amount due
- Xmas & New Year period: Lodge bookings made for the period 15th Dec – 5th Jan are referenced as the Xmas & New Year Period. These may be cancelled any time up to 15th Nov with your deposit being refunded. Cancellations after this date will forfeit the deposit.